AI Receptionist
An AI receptionist that answers every call, books the job, and captures the lead - around the clock.
What we think
The call you miss is the job your competitor wins.
A missed call is not a missed call. It is a customer with a problem who just dialled the next number on the list. Most small businesses lose more work to the phone ringing out than to any marketing they could buy back. An AI receptionist is not about sounding clever. It is about being the business that picks up when the others do not.
What's included.
Most missed calls never call back. They ring the next business on the list. An AI receptionist answers your phone the moment you cannot - after hours, on the tools, mid-appointment or when three calls land at once. It greets the caller, answers the common questions, books the appointment into your calendar and texts you the details. We set it up for Australian tradies, dental and medical clinics and service businesses, so you stop paying for leads you never hear about.
- Answers Around the Clock
- Every call picked up on the first ring - after hours, weekends, and public holidays included.
- Books the Job
- Checks your calendar and books appointments straight in, so the lead becomes a booking, not a voicemail.
- Captures the Lead
- Name, number, job, and urgency texted to you the moment the call ends. No more details lost on a notepad.
- Handles the Overflow
- Picks up when several calls land at once or your team is busy, so callers never hit an engaged tone.
- Answers the Common Questions
- Hours, pricing, service area, what to bring - trained on your business so callers get a real answer.
- Escalates the Urgent Ones
- Recognises an emergency or a high-value job and puts it straight through to you.
How it runs.
- 1
Call Audit
We look at how many calls you miss, when they happen, and what each lost job is worth.
- 2
Script & Voice
We build the receptionist around your services, your FAQs, your booking rules, and the way you speak to customers.
- 3
Connect & Test
We connect it to your number, calendar, and CRM, then test it against real call scenarios before it goes live.
- 4
Go Live & Refine
Your AI receptionist starts answering. We review transcripts and tune it as your business changes.
The numbers behind AI Receptionist.
- 40%
Share of Australian SMEs adopting AI as of Q4 2024, up 5 points on the prior quarter (Department of Industry, Science and Resources)
Department of Industry, Science and Resources- 88%
Share of Australian SMBs that say AI is boosting their revenue (Salesforce SMB Trends Report Australia 2024)
Salesforce- 79%
Share of Australian AI users reporting productivity improvements, up from 37% in mid-2024 (Salesforce SMB Trends Report)
Salesforce- 43%
Share of Australian SMB AI users who say AI has contributed to higher revenues (Salesforce SMB Trends Report)
Salesforce- 42%
Share of Australian SMBs not planning to adopt AI, the gap that opens up advantage for the businesses that do (Salesforce)
Salesforce- 81%
Share of marketers globally who use AI tools in their work, with users seeing an average 70% increase in ROI (Content Marketing Institute)
Content Marketing Institute
Near you.
Based in Brisbane, working with businesses in every state.
Queensland
New South Wales
Victoria
Western Australia
Common questions.
How many calls do businesses actually miss?
More than most owners realise. Trades and home services miss a large share of inbound calls - after hours, on the job, or when the line is busy - and most of those callers ring a competitor rather than leave a message. An AI receptionist closes that gap by answering every call.
Will it sound like a robot?
It holds a natural conversation, understands what the caller is asking, and responds in plain language rather than a touch-tone menu. It is upfront about being an AI assistant, and most callers care far more about getting an instant answer at 7pm than about who picks up.
What happens to a call it cannot handle?
It takes the details and escalates - transferring a genuine emergency straight to you, or texting you the lead to call back. Nothing is dropped.
Does it work with my booking system?
Yes. We connect it to your calendar and CRM - Google Calendar, ServiceM8, Tradify, Cliniko, and most common tools - so bookings land where you already work.
Straight from Google Reviews.
Real feedback from real clients. Nothing edited.
“Cameron and the Web Engine team did an excellent job creating a website for our new business. He also set up targeted advertising that genuinely improved our customer base. Highly recommend.”
Chris & Rebecca, Noble Park Laundromat, Noble Park, VIC
“Web Engine are the most professional and knowledgeable team I've come across. They built us a great-looking website and the digital marketing brought in more new customers than ever before. Absolutely recommend them.”
Michael, Phillip Island Electrical, Phillip Island, VIC
“After working with a number of web design companies, I found Web Engine and haven't been disappointed since. The work they produce is highly professional and competitively priced. Would recommend to anyone.”
Peter, Central 4WD Centre, Melbourne, VIC
What you would pay.
See all prices| AI Receptionist | From $750one-off, optional monthly |
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