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AI & Automation

AI & Automation - Australia

We are an AI automation agency for Australian businesses - the software automations that run a service business, not home automation and not factory systems. From AI chatbots and receptionists that capture leads after hours to automated workflows that connect your CRM, calendar, and invoicing, we build the systems that let you scale without adding headcount. Most businesses we work with were drowning in repetitive admin and follow-up. We automate it so the work happens whether or not anyone is at a desk.

What we believe

Automate the boring work, not the customer relationship.

AI is good at the work nobody enjoys - sorting enquiries, scheduling, sending the follow-up email you keep forgetting. It is bad at being you. We build automation that gives you back the hours so you can spend them on the conversations that actually win the work, not on faking them.

The Numbers

The numbers behind ai & automation

40%

Share of Australian SMEs adopting AI as of Q4 2024, up 5 points on the prior quarter (Department of Industry, Science and Resources)

Department of Industry, Science and Resources

88%

Share of Australian SMBs that say AI is boosting their revenue (Salesforce SMB Trends Report Australia 2024)

Salesforce

79%

Share of Australian AI users reporting productivity improvements, up from 37% in mid-2024 (Salesforce SMB Trends Report)

Salesforce

43%

Share of Australian SMB AI users who say AI has contributed to higher revenues (Salesforce SMB Trends Report)

Salesforce

42%

Share of Australian SMBs not planning to adopt AI, the gap that opens up advantage for the businesses that do (Salesforce)

Salesforce

81%

Share of marketers globally who use AI tools in their work, with users seeing an average 70% increase in ROI (Content Marketing Institute)

Content Marketing Institute

What's Included

How We Approach AI & Automation

AI Chatbot

A trained chatbot on your website that captures leads, answers FAQs, and books appointments 24/7.

Lead Automation

Automated follow-up sequences that nurture leads from enquiry to booking.

Workflow Automation

Connect your tools - CRM, email, calendar, invoicing - so the work flows between them without you copy-pasting.

Review Automation

Automated review requests sent after completed jobs or appointments.

Our Process

A structured approach to ai & automation

01

Needs Assessment

We identify the tasks and workflows that can be automated in your business.

02

Solution Design

We design the automation architecture - chatbots, workflows, and integrations.

03

Build & Train

We build your AI systems and train them on your business context and FAQ.

04

Launch & Refine

Your automations go live. We monitor, refine, and expand over time.

Common Questions About AI & Automation

Straight from Google Reviews.

Real feedback from real clients. Nothing edited.

See all reviews
Cameron and the Web Engine team did an excellent job creating a website for our new business. He also set up targeted advertising that genuinely improved our customer base. Highly recommend.

Chris & Rebecca

Noble Park Laundromat - Noble Park, VIC

Web Engine are the most professional and knowledgeable team I've come across. They built us a great-looking website and the digital marketing brought in more new customers than ever before. Absolutely recommend them.

Michael

Phillip Island Electrical - Phillip Island, VIC

After working with a number of web design companies, I found Web Engine and haven't been disappointed since. The work they produce is highly professional and competitively priced. Would recommend to anyone.

Peter

Central 4WD Centre - Melbourne, VIC

Pricing

What you would actually pay

Scale

$3,990

one-off

AI Chatbot & Automation

From $750

one-off + optional monthly

See full pricing
Need ai & automation that delivers?

Tell us about your business and we'll put together a plan built around your goals.

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